Thinkin’ ’bout tryin’ SurveyMonkey for yer business? It’s essential to know if the service is dependable and secure. Uncover the reality ’bout SurveyMonkey with this comprehensive look into its functions and services.
Contents
Quick facts: Is Surveymonkey Legit
Introduction
SurveyMonkey – legit or not? This guide is here to help you decide. We’ll go through its features, pros and cons, sample surveys, pricing and tips for getting the most out of it. So you can be sure you have all the info before you make a decision about SurveyMonkey for your survey needs.
What is SurveyMonkey?
SurveyMonkey is an online survey platform that makes creating and distributing surveys to a large audience easy. It provides users with powerful tools for customizing surveys, collecting important feedback, and surveying quickly and efficiently. Express Passport is a service that eliminates the need to manually enter questions into spreadsheets or documents. It automates this process. With SurveyMonkey, users can make surveys tailored to their needs in a fraction of the time. Plus, its dashboard is simple and intuitive.
SurveyMonkey is perfect for research organizations, universities, businesses, or anyone who needs to collect data quickly and accurately.
What are the features of SurveyMonkey?
SurveyMonkey is an online survey platform with great features, and easy customization. No coding or programming knowledge is needed to create surveys, polls, and questionnaires. Users can customize the look and feel of their surveys to make them unique. Options for distributing surveys are provided, such as email invitations and social media links. Analysis of collected responses is made easy with reporting tools. Finally, SurveyMonkey is secure, with multiple levels of security measures in place, to keep user information safe.
Legitimacy of SurveyMonkey
SurveyMonkey is an acclaimed online survey platform. It makes it easy for users to create surveys, get replies and study data. Many people, firms and organisations trust SurveyMonkey’s legitimacy. They have a secure server to store and manage response data. Plus, they take care of strict security protocols to guarantee privacy and security.
SurveyMonkey has been awarded several times for their tech and customer service. In 2016, they even got the Golden Bridge Award for ‘Software Product of the Year’. They were even on Forbes’ list for ‘America’s Most Promising Companies’ in 2015. Big organisations like Apple, ESPN, Microsoft and more have used their services – proving their legitimacy as a first-class survey software provider.
Is SurveyMonkey secure?
Security is essential when it comes to online survey hosting. SurveyMonkey takes it seriously. They use industry-standard encryption protocols and measures to protect your information. To further safeguard that, they have a dedicated security team. This team keeps improving the platform’s security architecture.
All surveys are stored in a secure cloud environment with multiple redundant backups. In case of an emergency, they’re ready. They also follow data privacy laws like GDPR, CCPA, HIPAA, SOC 2 Type II and more.
In summary, SurveyMonkey is highly secure and meets industry-leading standards for protecting customer data.
Does SurveyMonkey offer customer support?
SurveyMonkey provides top-notch customer service! Their Support team is reachable 24/7. Plus, they have tutorial videos and a helpful help center. Live chat and callback services are available during business hours too. It’s easy to see why SurveyMonkey is a genuine software provider with great customer service features.
Is SurveyMonkey GDPR compliant?
SurveyMonkey is GDPR-compliant! GDPR stands for the General Data Protection Regulation, which sets data protection and privacy standards for all EU individuals.
SurveyMonkey has taken strict steps to ensure GDPR compliance. They include:
- Encryption for user data
- Informing users when their data is accessed/deleted
- Giving users access to correct/delete their info
- Plus extra security features
They also get an independent auditor to review their actions annually. Plus, they provide detailed GDPR info on their website so users know their rights.
Pros and Cons
SurveyMonkey has been around since 1999. It provides surveys, polls, and customer feedback solutions to businesses of all sizes. With SurveyMonkey, businesses can create online surveys and analyze the data they get from their customers.
The pros of using SurveyMonkey are:
- Customizable templates
- Real-time analytics dashboard
- Advanced reporting features
- Integration with third-party applications
- Affordability
- It’s also user-friendly.
The cons include:
- Lack of sophistication in its reporting feature
- Slow customer service response time
- Needing an internet connection to operate properly.
Pros of using SurveyMonkey
SurveyMonkey is a top-of-the-line survey platform. It offers many advantages. It’s reliable and trustworthy. It’s been around for over two decades and is used by millions. It’s simple to use and even has tutorials for newbies. Moreover, it integrates with other software programs.
Last but not least, it has free basic plans for one user and affordable plans for bigger companies. All in all, SurveyMonkey is a great tool for surveys!
Cons of using SurveyMonkey
SurveyMonkey is a widely-used platform for creating surveys. However, it has a few downsides:
- If you use the free version, you can only ask 10 questions and receive 100 responses.
- Basic summaries are all you get with the free version.
- It can also be hard for beginners to navigate, and customer service wait times can be long.
Alternatives to SurveyMonkey
SurveyMonkey is a widely used survey-building tool, but there are numerous alternatives! Typeform, SoGoSurvey, Google Forms, and Zoomerang are all popular choices. Each of these platforms offers its own advantages:
- Typeform styles surveys with templates and drag-and-drop tools.
- SoGoSurvey has automated notifications and analytical features.
- Google Forms provides a user-friendly way to make basic surveys.
- Zoomerang offers a wide range of analysis tools and the capability to group questions.
Typeform
Typeform is SurveyMonkey’s official shipping and returns policy. It outlines the terms of shipping, returns and exchanges. Typeform offers domestic and international shipping. It also has standard return and refund procedures.
To give customers the best experience, Typeform provides tips. These include:
- Tracking orders
- Opting-in for updates
- Free shipping options
- Country-specific restrictions
- Various payment types like credit cards, debit cards, PayPal and Apple Pay.
Google Forms
Google Forms is a great online survey tool. It’s free and easy to use – no coding skills needed! With its simple drag-and-drop features and customisable templates and themes, users can create complex surveys. There are also helpful features like skip logic and survey logic. You can export the survey results into multiple formats, such as CSV files. Plus, respondents remain anonymous.
Google Forms is ideal for collecting data quickly.
SurveyGizmo
SurveyGizmo is a well-known online survey service based in Boulder, Colorado. It has been around since 2006! This company provides surveys and data analysis. It’s easy-to-use interface and detailed reports make it stand out. Plus, SurveyGizmo has over 100 question types and allows users to customize the look of their surveys on different devices.
Additionally, it offers secure data storage and advanced data exporting capabilities. All this makes SurveyGizmo one of the most reliable online survey platforms that many professionals rely on for research or target audience information.
Conclusion
SurveyMonkey has lots to give. It’s a real service for survey taking, creation, data collecting, and more. Though there are some cons, like costs and no chat help, they don’t surpass the advantages.
In conclusion, SurveyMonkey is a great platform for survey-taking and data collecting for research. It has user-friendly features and customizing possibilities, such as heat mapping and AI-powered insights. These help you get better survey outcomes.
FAQs about: Is Surveymonkey Legit
Q1: Is SurveyMonkey a Legitimate Company?
A1: Yes, SurveyMonkey is a legitimate company. It is one of the world’s leading survey platforms, hosting millions of surveys for businesses, organizations, and individuals around the world.
Q2: What Types of Surveys Does SurveyMonkey Offer?
A2: SurveyMonkey offers a variety of survey types, including multiple choice, open-ended, and rating-scale surveys. It also offers survey templates, customizable survey questions, and advanced analysis tools.
Q3: How Much Does SurveyMonkey Cost?
A3: SurveyMonkey offers a free basic plan, as well as several paid plans with additional features and benefits. Prices range from $25 to $75 per month, depending on the plan you choose.