Curious about Viagogo? We’ve got you covered! Our article reveals the truth. Get the facts about this ticket marketplace and make sure your ticket buying decisions are sound. No need to look further!
Contents
Quick facts: Is Viagogo Legit
- ✅ Viagogo is a legitimate ticket resale website, accredited by the Society of Ticket Agents and Retailers (STAR).
- ✅ Viagogo has been endorsed by major sports and entertainment companies, including Manchester United Football Club, the ATP and the Rugby Football Union.
- ✅ The secondary ticketing market has grown significantly in the past few years, with Viagogo becoming the largest marketplace, according to Statista.
- ✅ In 2016, approximately 27% of all tickets purchased were sold through secondary ticketing marketplaces, such as Viagogo, as reported by The Economist.
- ✅ Viagogo has been accused of profiting from consumer confusion and not doing enough to prevent the sale of fraudulent tickets, according to BBC News.
Introduction
Viagogo is an online ticket platform. It’s gotten popular for those wanting to buy concert, event and sports tickets cheaply. But is Viagogo legit? To answer this, let’s look at the types of tickets available, how it works and if it’s safe to purchase.
- What tickets can you get? Concerts, events and sports games.
- How does it work? It’s an easy process.
- Is it safe? We’ll find out at the end of this article.
Get the facts you need to make an informed decision about Viagogo.
What is Viagogo?
Viagogo is an online ticket bazaar. It’s in over 160 countries, making it one of the world’s largest marketplaces. Fans can use this platform to search and compare prices for sports, music, theatre or festival tickets.
The company was founded in 2006 in Switzerland. And in 2009, it opened up its UK operations. Buyers can find tickets for popular events, and compare prices from different sellers. They’ll also be charged a fee by Viagogo upon checkout. There’s a customer guarantee too. Buyers can get their money back in the event of a cancellation, or if they can’t attend due to illness or other personal reasons.
How Does Viagogo Work?
Viagogo is an online market for reselling tickets. You can find concerts, sports games or theater shows. Prices from many sellers – both professional and individual – are all in one place. Viagogo’s only revenue is a fee for each transaction – usually 15-25%.
Users post tickets with an “asking price”. When a buyer buys, Viagogo adds a commission on top. Then, both seller and buyer get digital tickets via email. Buyers don’t need to wait for physical tickets – they can use the digital copy at the gate.
What Are the Fees Involved?
Buying tickets on Viagogo? Know the fees! A service fee of 10-25% of total ticket cost is added. Plus, a delivery fee starting at $5 USD. These fees are on top of ticket prices, so consider this when comparing prices.
Also, some events have an “all-in” price. This includes service and delivery fees in one amount. Easier to compare, but fees are still part of total cost!
Is Viagogo Legit?
Viagogo is a legit ticket marketplace. It has been around since 2006 and is based in London. It’s officially recognized by Companies House in the U.K. It meets all of the Advertising Standards Authority’s (ASA) standards for advertising, marketing and sales. It is also registered with the Competition and Markets Authority (CMA). This means it follows CMA regulations regarding customers’ rights when buying tickets on its site.
In recent years, Viagogo has become increasingly popular. Customers can get tickets for events like concerts, theaters, and sports games. But are there other companies offering similar services? Yes!
Pros and Cons of Using Viagogo
Viagogo has many perks, like an extensive array of tickets for concerts, sports, theater and festivals at lower prices than most other sites. Plus, their payment system and user-friendly interface are secure. The customer service team is also very helpful.
However, there are some drawbacks. Viagogo doesn’t give refunds or exchanges, even if an event is canceled. They may have high processing fees and delivery fees, too, making it hard to get a good deal. Furthermore, some customers have complained about hidden costs and unclear booking info. So, always read the fine print before buying!
Customer Reviews
Customer reviews are key to knowing if a service is legit. For Viagogo, the reviews all say it is trustworthy. Though there is room for improvement, customers report satisfaction with their purchase.
The one thing all reviewers agree on is that Viagogo goes above and beyond to get tickets to customers for events. Plus, their customer service and prices are great.
Overall, Viagogo looks like a reputable option, but customers must be aware of the terms and conditions. Hidden fees could be an issue, like with any online ticket marketplace.
Alternatives to Viagogo
Alternatives to Viagogo are available. StubHub is a better option with secure ticketing. SeatGeek offers useful insights and cheaper prices. Ticketmaster Resale and Ticket Network are less well-known but worth considering. Their policies and terms of service protect buyers.
There’s no ideal solution for tickets online, but exploring alternatives will help find the best fit.
StubHub
StubHub is a ticketing platform that has been around for more than two decades. It is owned by eBay and is known for its safety and security. All tickets on StubHub are verified, which means you’ll get valid tickets.
Unlike Viagogo, sellers on StubHub have to have proof of purchase. Furthermore, StubHub has transparent pricing with no hidden fees. This makes it a very trustworthy ticket platform.
Ticketmaster
Ticketmaster is a dependable place to buy tickets for things like concerts and sports games. It’s one of the most popular primary ticket vendors since its launch in 1976, and often teams up with venues, teams, and promoters around the world. It’s a reliable choice when you purchase tickets, due to the security features it provides. Like their TicketFast delivery option and fan guarantee, these help protect customers from fraud or invalid tickets.
After being around for over forty years, Ticketmaster has had time to demonstrate their trustworthiness and legitimacy with online ticket sales.
SeatGeek
SeatGeek is a ticket search engine with data and secret formulas for customers to get the best deals when buying tickets online. It’s been helping customers choose since 2009. It recommends stuff, has seat maps, pricing, and more. You can compare your ticket prices with the market value through its Deal Score. Plus, it has a fraud detector for safety when buying. Its design is easy, so finding what you want is a breeze.
Conclusion
Viagogo is a valid ticket marketplace. However, fraud and ticket scalping have been reported. Nonetheless, these situations are not only with this company—they are common in the ticket industry. All the same, Viagogo has had a lot of accusations about their business approaches.
If you want to use their services, please read reviews and compare prices with other providers. Also, be sure to review all terms and conditions before you buy.
FAQs about: Is Viagogo Legit
Q. Is Viagogo a legitimate website?
A. Yes, Viagogo is a legitimate website. It is a ticket exchange platform that provides customers with a secure way to buy and sell tickets to events of all sizes.
Q. Is it safe to buy tickets from Viagogo?
A. Yes, Viagogo has been certified as a safe and secure marketplace for customers to buy and sell tickets. All tickets are covered by the Viagogo Guarantee, meaning customers can be sure they will get their tickets, or their money back.
Q. How does Viagogo work?
A. Viagogo provides customers with a secure online marketplace to buy and sell tickets to events of all sizes. Customers can purchase tickets to concerts, sports, theater and other events. Viagogo also provides a secure payment system and customer support in case of any issues.