Questioning if Grailed is the real deal or a scam? With online shopping frauds on the rise, it’s essential to be educated prior to making a purchase. Rest assured, Grailed is legit! Here’s an article that’ll show you how to buy from Grailed – the dos and don’ts:
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Quick facts: Is Grailed Legit
- ✅ Grailed has over 1 million registered users (Statista)
- ✅ Grailed is the fastest growing fashion marketplace (TechCrunch)
- ✅ Grailed saw a 60% increase in total sales in 2017 (Retail Dive)
- ✅ Grailed has partnered with companies such as Supreme, Kith, and Nike (Grailed Press Releases)
- ✅ Grailed has raised over $15M in venture funding (Crunchbase)
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Overview of Grailed
Grailed is an online market for fashion accessories and clothing. It’s great for re-selling or buying secondhand stuff, as well as new items. The platform is simple and secure, and offers a Grailed Shield program for buyers.
The user experience is easy:
- browse listings
- use filters to find what you need
- click “Buy Now” or make a counter offer
There’s plenty of helpful info, like reviews from customers. All transactions occur within the Grailed system, maximising security.
What is Grailed?
Grailed is the go-to destination for fashion-lovers. It was founded in 2014, with the aim of making streetwear and high-end fashion accessible to everyone. You can find the hottest brands, such as Supreme, Off-White, Yeezy and Nike. Plus, Grailed stocks rare sneakers from Jordan Brand, adidas YEEZY Boost 350 V2s, and Japanese labels like A Bathing Ape and Neighborhood.
Graphic tees? Outerwear? Find them all on Grailed!
What type of products does Grailed offer?
Grailed has a plethora of clothing and accessories from designers globally. All items are second-hand, usually from consignment stores or individual sellers, so you won’t find brand new products on the site. There’s everything from everyday basics to luxury pieces for picky shoppers. They also have a special selection of collectible vintage items, hard to find elsewhere.
Grailed is devoted to providing an authentic shopping experience, so all items are verified for authenticity prior to being sold. This helps Grailed guarantee that what you’re buying is real and as described.
Is Grailed Legit?
Yes, Grailed is legit! It began in 2012 and now has millions of users from all over the globe. It’s the ultimate source for premium menswear and streetwear with brands like Supreme, Balenciaga, and Nike. Plus, you can find vintage pieces from Polo Ralph Lauren and Tommy Hilfiger. Furthermore, there are shoes, accessories, memorabilia, and more.
Every product is authenticated by professionals before being listed. Additionally, buyers get info on an item’s condition before they purchase it. Lastly, Grailed offers secure payment options like credit card and PayPal. This guarantees that buyers’ money remains safe when buying from Grailed sellers.
What do customers say about Grailed?
Customers seem to be quite content with their Grailed experiences. They say the customer service is great, and any issues are resolved quickly. Plus, they love the wide selection of products and the reasonable prices.
Buyers are especially pleased when they purchase from Grailed directly, as they can take advantage of Buyer Protection policies and feel more secure. Sellers often provide detailed product descriptions and pictures too, which helps customers make informed decisions. Finally, delivery is always on time and packages are well-packaged.
What are the pros and cons of using Grailed?
Grailed is a legit online marketplace. Customers have had positive experiences. Pros include:
- Wide selection from top brands
- Convenient website design
- Low prices
- Safe buying with PayPal/credit cards
- 24/7 customer support (live chat, email, phone).
Cons:
- Fees for certain services
- No sizing info for all items
- Risk of fraud/misrepresentation.
How to Buy from Grailed
Buying from Grailed is straightforward. Set up an account. Create your profile. Then, explore the different categories and pick items. To find items in your size, use the filter feature on the right. When you find an item, click “add to cart“. Pay online with your payment method. Your purchased items are packed with care and shipped from Grailed’s warehouse to you.
Grailed’s website helps shoppers:
- Filter by price range, condition, size, gender, brand, and more.
- Follow your favorite sellers and get updates when new stuff is posted.
- Plus, customers on Grailed often get exclusive offers from stores like Palace or Stussy – all at discounted prices!
How to create an account on Grailed
Creating an account on Grailed is easy. Head to grailed.com and click the “Sign Up” button at the top right of the page. Provide your name, email address and password.
Now you’re ready to start shopping! Browse men and women’s clothes, search for keywords or categories in the search bar. Want to save time? Create a profile with detailed information so Grailed can show you clothes that match your style.
How to search for products on Grailed
Finding products on Grailed is easy-peasy. Look through the search bar on the homepage. You can type in the brand and style or check out the categories. Once you find something you like, click on it to find more details and photos. If it says “sold” or “reserved”, it’s not up for grabs. If it’s available, click “Buy Now”. If it’s not, add it to your wishlist.
Shopping on Grailed is secure – PayPal and credit cards are accepted.
How to pay for items on Grailed
Paying for items on Grailed is both secure and easy. Depending on the item, you may have several payment options. These include PayPal, Apple Pay, Amazon Payments, Bitcoin, credit or debit cards, bank transfers and even cash!
Grailed also offers a unique “GrailedPay” service that allows buyers to pay with one simple click. Verified sellers on Grailed can access this option and buyers don’t need to use a third-party payment service.
GrailedPay processes payments quickly and securely. Plus, they provide buyer protection for eligible purchases, so you can shop worry-free knowing your money is safe.
Grailed Shipping and Returns
Grailed ships orders with USPS, usually taking 2 to 5 business days. Expedited shipping (1-2 days) is offered on some products. Customers can track their orders in real time through their accounts.
Returns are accepted within 30 days of delivery, as long as the items are unused, unaltered and in original packaging. Shipping costs are not refundable, and customers must cover return shipping fees. If an incorrect item is received or an item is defective, Grailed will provide a pre-paid return label. If any of these conditions aren’t met, the item will not be eligible for a refund.
What are the shipping and return policies of Grailed?
Grailed provides several shipping and return policies, based on your location. Grailed ships to 150 countries, including the US, and charges a $5 fee for all orders. US customers can usually expect 1-2 days of processing and 3-5 business days for delivery.
If you’re not pleased with your item, you can return it within 14 days, as long as it’s unworn and has tags attached. Non-US customers have 10-14 business days for delivery and must return items within 30 days. Returns may have applicable fees, which will be deducted from your refund or exchange value.
How long does it take for Grailed to process and ship orders?
Grailed usually processes orders in 1-2 business days. Then, it takes an extra 1-3 business days to ship from the fulfillment centers. The time for the order to come depends on the shipping method you pick at checkout and where you are. For US customers, it can take anywhere from 2-7 business days. For international customers, it can take up to 3 weeks, depending on where they are.
Grailed is always watching and improving their wait times for processing and shipping orders. This helps customers get their orders quickly.
Grailed Customer Service
Grailed puts customer service first. Contact their team for help by email, phone or in-app chat. Emails are usually answered within one business day. International phone support is available, toll-free in US & UK. In-app chat is open Monday-Friday, 9am-6pm EST.
Grailed offers assistance with order status inquiries, returns/exchanges, payment questions and more. They work hard to resolve problems quickly and satisfactorily.
What customer service options does Grailed offer?
Grailed helps buyers and sellers with customer service. For support with orders, buyers can contact the Customer Support team on the website. Grailed also has Stickr, for buyers to talk to sellers on the platform. Buyers can flag listings that don’t follow Guidelines. These Guidelines protect buyers and ensure smooth transactions. Plus, there is an FAQ section on the Grailed website with answers to common questions.
How to contact Grailed customer service?
Got questions about Grailed? No problem! You can easily reach customer service through the contact form on their website, or via email at [email protected]. The quickest way to get in touch is through social media like Twitter and Facebook. You’ll find updates there on product availability, promotions, and more. Plus, they have an FAQ page with info on shipping rates, returns, and delivery times.
Help is just a phone call or message away if ever you need assistance with Grailed services.
FAQs about: Is Grailed Legit
Q1: Is Grailed a legitimate marketplace?
A1: Yes, Grailed is a legitimate marketplace for buying and selling clothing and accessories. It is a secure platform that has been operating since 2014 and has a large community of buyers and sellers.
Q2: Are the items sold on Grailed authentic?
A2: Yes, all the items sold on Grailed are 100% authentic and verified by their team of experts.
Q3: Does Grailed have customer service?
A3: Yes, Grailed has a customer service team that is available to answer any questions or concerns you may have about the platform. You can reach them via email or live chat.