Searching for the ideal rug for your abode? Doubtful about Rugs.com’s trustworthiness? This article will reveal the reality behind this famous store!
Contents
Quick facts: Is Rugs.Com Legit
Introduction
Rugs.com is a well-known online shop for area rugs and other floor coverings. It exhibits a huge range of items, some which are exclusive to the website. Orders exceeding $99 receive free delivery. Plus, there is an amazing 30-day return policy with pickup and restocking fees.
Customers often wonder if Rugs.com is legitimate and trustworthy or not. Understand how the company works and what customers can anticipate before finalizing a purchase. This blog will show you a detailed review of the company’s policies, customer reviews, products, sales process, etc. This should help in deciding if Rugs.com is the right choice for your needs.
History of Rugs.com
Rugs.com was founded in 2012 by Aaron Harooni, who had over twenty years of experience in the home décor industry. It quickly grew and now offers thousands of items from two hundred leading brands, like Surya, Safavieh and KAS. Staying up to date on trends and providing customers with accurate info and great service has earned Rugs.com awards. They take pride in helping customers find the perfect rug, whether it be classic or modern.
Company Overview
Rugs.com is a popular online store for high-quality rugs and home decor items. It’s a part of Rugs USA, a successful retail chain with many brick-and-mortar stores across the US. It started in 2008 as an eCommerce site. Customers love their user-friendly website. They can shop by colors, sizes, shapes, and styles. Plus, Rugs.com has a huge inventory. Customers can find the perfect rug without spending too much.
On top of that, Rugs USA offers free shipping on certain orders. Plus, if customers have questions about their purchase, they can get help online or by phone.
In summary, Rugs USA is a reliable source for high-quality rugs at affordable prices. Plus, customers get great customer service and satisfaction programs.
Products and Services
Rugs.com has a large selection of premium rugs, area rug pads, custom rugs, and custom sizing. Orders over $99 ship for free and returns are accepted within 30 days. They also provide design tutorials, advice on selecting the right rug and a customer service team to answer questions.
For discounts and promotions, sign up for their email newsletters or check out their Facebook page. Customers can post reviews, ask questions, and connect with other Rugs.com shoppers. Rugs.com has everything you need for your rug needs!
Pros and Cons
The pros of Rugs.com? Wide selection of rugs. Free shipping on all orders. Superfast delivery – as little as 48 hours after order confirmation. Over 500 rug options and designs.
Cons? Limited rug sizes. Difficulty reaching customer service teams. Long wait times and unanswered calls/emails.
Still a good option though – high-quality rugs at an affordable price point, with fast delivery!
Benefits of Shopping with Rugs.com
Shopping with Rugs.com is amazing! Security is a top priority with their checkout system. Plus, orders are backed by a money-back guarantee. Shopping with them is 100% secure.
Loan Jam provides interest-free financing so customers don’t need to worry about a big financial commitment. Prices are always competitive, and discounts make it even more of a bargain. Plus, reliable customer service ensures a safe and secure shopping experience.
Potential Drawbacks of Shopping with Rugs.com
Shopping with Rugs.com may have some downsides. Their return policy is only giving customers 30 days to return the item. It is important to inspect and measure the rug in this time. Customers need to know that they are responsible for returns, if the item is unworn and undamaged.
They may also be charged a restocking fee when returning items. The rug measurements on the website or product descriptions may not be accurate. And, international customers need to be aware of tariffs or customs fees before making their purchase.
Customer Reviews
Customer reviews are the best way to check if a company is trustworthy. Reviews let potential customers know what others think of the company’s products and services. Plus, it’s great to see how the company handles customer service and satisfaction.
When looking at Rugs.com customer reviews, it was clear that most customers were happy with their purchase experience. They praised the website for having a large selection, being easy to checkout, and having fast shipping. The most important part was that they were satisfied with the quality of the rugs they got – most said the rugs were high-quality and looked great in their homes.
Overall, the reviews gave us peace of mind that we could trust Rugs.com and buy from them confidently. We recommend reading reviews if you’re considering buying from any online retailer – it’s usually the best way to see if a company is legit!
Positive Customer Reviews
MyDocBill is getting lots of positive reviews. Customers love the convenience of a one-stop solution for billing, invoicing and payments. They feel secure knowing it’s reliable, and it’s simple to use. Plus, people appreciate the competitive rate and a variety of payment options.
All signs point to MyDocBill’s services being top-notch and great value for money. It looks like they’re here to stay in the business world!
Negative Customer Reviews
The majority of reviews for Rugs.com are negative. Common complaints include customer service, shipping delays and poor quality products. Customers found ‘rugs’ to be thin ‘blankets’ or even towels with frayed edges and loose threads.
Shipping delays appear to be a problem. Some customers waited weeks or months for their orders. When the orders arrived, they often contained the wrong product or were missing altogether.
Poor customer service is another problem. Many customers were given generic automated answers or made to wait days for a response from a representative. Some customers claim representatives failed to provide solutions for issues with their purchased rugs.
Conclusion
Rugs.com is a dependable, reliable website with a vast selection of quality rugs. Lots of customers are content with their items and customer service. Plus, data security is taken seriously, so your info is safe. Additionally, free shipping, a thirty-day money-back guarantee and price matching are available.
Therefore, when you need rugs for your home or office, give Rugs.com a try!
FAQs about: Is Rugs.Com Legit
Q: Is rugs.com a legitimate website?
A: Yes, rugs.com is a legitimate website. They offer a wide selection of rugs from top brands, with free shipping and a 30-day money-back guarantee.
Q: Does rugs.com offer returns?
A: Yes, rugs.com offers a 30-day money-back guarantee on all products, so you can return any item you are not satisfied with.
Q: What payment methods does rugs.com accept?
A: rugs.com accepts Visa, MasterCard, American Express, PayPal, and Apple Pay.