Think of buying from Backcountry? Not certain if they’re dependable? A bunch of reviews around, hard to know what is real. This article reveals the truth about Backcountry. Helps you make a good informed decision.
Contents
Quick facts: Is Backcountry Legit
- ✅ Backcountry has been ranked as the #1 outdoor retailer in the US by the National Retail Federation (NRF) – Source: National Retail Federation
- ✅ Backcountry is one of the fastest growing e-commerce companies in the US, increasing revenue by 40% since 2018 – Source: Digital Commerce 360
- ✅ Backcountry has over 6 million unique monthly visitors to its website – Source: SimilarWeb
- ✅ Backcountry has over 100 physical locations across the US and Canada – Source: Backcountry.com
- ✅ Backcountry has been awarded an A+ rating by the Better Business Bureau (BBB) – Source: Better Business Bureau
Introduction
Backcountry is a popular US outdoor retailer. But, is it legit? This article will reveal the truth. We’ll discuss customer experience, product quality, price value, warranties, and home delivery. By the end, you’ll know if Backcountry is worth shopping with.
Company Overview
Backcountry is a top outdoor retailer. They offer premium outdoor gear, clothing, and accessories from some of the world’s leading brands. Established in 1996, it serves over 7 million customers. Its headquarters are in Salt Lake City, and it has offices all over the world. It has online stores and retail outlets in multiple countries.
Backcountry is the perfect place for an adventurer to buy equipment. They have everything you need for your expedition, from tents and backpacks to technical layers and footwear. Plus, their team of experts can help you with any questions or booking advice. You can rely on them anytime.
History
The National Republican Senatorial Committee (NRSC) is an organization that began in 1916. It raises money and provides help for Republican senatorial candidates. It offers many activities like fundraising, messaging, research and advice.
The NRSC supports Republican incumbents and challengers in 2020. It also looks at polls to understand public opinion and checks press releases from government agencies. This prevents Republican policy initiatives from being misrepresented in the media.
Plus, the NRSC has a Get Out The Vote plan. It helps people in all fifty states volunteer locally to support Republican candidates.
Business Model
Backcountry’s model is one of diversification and taking advantage of other brands. They carry a range of brands from renowned, household names to specialized outdoor gear from independent makers. This offers customers a diverse choice and the ability to buy multiple items from different sellers.
In addition, Backcountry stocks their own in-house labels, helping them give quality apparel and gear for outdoors lovers.
Customer service at Backcountry is remarkable due to the experienced staff and services like gearhead advice, live chat, and customer loyalty programs offering benefits like discounts or members-only sales. Furthermore, their complete digital strategy also helps their store’s success as customers can easily research items without leaving home. All these pieces together make Backcountry an industry leader – proving they are legit.
Products
Backcountry is an online outdoor retailer. They have products for adventure, like camping gear, backpacks, and sleeping bags. Popular brands like Marmot, The North Face, and Smith Optics, offer clothing, accessories, and equipment.
You can find bike items, fly fishing gear, and health & nutrition supplements! Need sunglasses or snow gear? BackCountry has that too!
Customer Reviews
Customer reviews are crucial when you buy something from a retailer. Reviews from others give us a clue of the service, delivery, and quality we can expect.
Evaluating Backcountry’s legitimacy involves reading reviews. We must check online ratings, written reviews, and social media sentiment.
Backcountry received 4 out of 5 stars on Trustpilot from 59 reviews. On Google Reviews, it was 4.5 out of 5 stars with over 1k reviews. Customers praised the wide range of products, fast deliveries, and great customer service. However, some said shipping costs were high. And, a few had trouble with the website and app.
Still, Backcountry remains a popular outdoor retailer, with many customers happy with their experience.
Social Media
Social media is a big deal in the modern outdoor retail sphere. Backcountry is one of those retailers that has taken advantage of this. Through Instagram, Twitter, Facebook, YouTube, and more, they share content that’s attractive to their typical customers: outdoorsy adventurers. They also use these platforms to share discounts, product info, sale alerts, and more. This helps them build up a trust with their customers and increases their presence in search engine results.
Online Reviews
Online reviews are great for honest customer feedback. People read them to gain insight on products they want to buy, and the service they’ll get from a retailer.
Backcountry got mostly positive reviews. Customers were pleased with their orders, which were accurate and shipped on time. Not many had complaints about returning items or customer service.
Overall, Backcountry looks good. They have lots of outdoor gear, reasonable prices, and generous shipping/return policies. If you’re after reliable outdoor gear, it’s worth checking out!
Pros and Cons
Analyzing Backcountry’s legitimacy requires weighing its pros and cons. On one hand, it’s a revered outdoor retailer with quality products from esteemed brands, at good prices. It’s also won accolades for customer service and satisfaction.
But, some customers weren’t pleased with the products they bought from Backcountry’s site or stores. Plus, issues with shipping, returns, and communication have been reported. Additionally, rumors of counterfeit products being sold on the site by third-party vendors exist.
In conclusion, despite its positives and negatives, Backcountry is still seen as a legitimate retailer. Yet, before buying anything from Backcountry or any online store, do research.
Pros
Backcountry has a lot of positive reviews from their customers. They have a great selection of products and brands, from big names to small independent companies. The quality of the clothing and outdoor gear is good, and returning items is easy. Customer service is reportedly quick and helpful, with some customers even getting coupons after returning items!
All in all, customers seem to think Backcountry is legit and trustworthy.
Cons
When it comes to Backcountry, the cons definitely outnumber the pros. It’s a great resource for outdoor gear, but there are drawbacks. Customer service is limited and there’s no live chat or phone support. Getting in touch can be tough. Returns can be difficult too, adding more stress.
Shipping fees are steep – even orders over $50 and express delivery. Plus, some customers report late deliveries even when they paid for express delivery. All these things should be taken into account if you’re shopping at Backcountry for your next adventure!
Conclusion
This review of Backcountry reveals its true colors. Legitimacy and quality? Check. Competitive prices? Check. A wide array of outdoor apparel and gear? Check! Plus, the customer service team is ready and willing to help. And their return policy? Easy-peasy. All in all, Backcountry looks good for folks who need quality outdoor stuff.
FAQs about: Is Backcountry Legit
Q: Is Backcountry a legitimate company?
A: Yes, Backcountry is a legitimate company. It is an online retailer of outdoor recreation apparel and gear, and has been in business since 1996. The company has an A+ rating from the Better Business Bureau and is a certified retailer of many leading outdoor brands.
Q: Does Backcountry offer free shipping?
A: Yes, Backcountry does offer free shipping on orders over $50. Additionally, the company offers free returns and exchanges on all products within 30 days of purchase.
Q: Does Backcountry have a physical store?
A: No, Backcountry is an entirely online store and does not have any physical locations.