Struggling to find trust-worthy contact lenses? You can rest easy knowing Lens.com is a legitimate site. Here, you can purchase quality lenses.
Let’s uncover the truth behind this popular contact lens provider.
Contents
Quick facts: Is Lens.Com Legit
- ✅ Lens.com offers a 100% satisfaction guarantee – Source: Lens.com
- ✅ Lens.com has 4.6 stars out of 5 on ConsumerAffairs – Source: ConsumerAffairs
- ✅ Lens.com has been in business since 1995 – Source: Lens.com
- ✅ Lens.com has an A+ rating from the Better Business Bureau – Source: BBB
- ✅ Over 8 million lenses have been shipped by Lens.com – Source: Lens.com
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Introduction
Is Lens.com a legit retailer? Let’s explore its customer reviews, product offerings, quality assurance, shipping policies, and more. We’ll also compare it to other online contact lens companies and provide tips for choosing the best one. So you can make an informed decision about where to buy your next set of contacts or glasses.
Lens.com has grown in popularity in recent years. It is known for its low prices and easy ordering process. But, with online companies, there’s always a certain amount of uncertainty. This article will give you an unbiased insight into whether or not Lens.com is a legitimate retailer.
Understanding Lens.com
Lens.com is a legit service for buying contact lenses, prescription sunglasses, and many other eyecare products. It has over 4,000 products from various brands such as Acuvue, Dailies Total 1, Air Optix Night & Day Aqua, and Biofinity XR Toric. The website gives lots of info on their products and the ordering process.
The company is part of the Johnson & Johnson Vision Care Inc. network. Its mission is to provide quality eyewear at competitive prices, with top-notch customer service. It offers one-on-one online support through its help center. Plus, it has received great ratings for quick delivery and superb customer service reviews on Trustpilot.
What is Lens.com?
Lens.com is an online contact lens store! They’ve got both prescription and non-prescription lenses from popular brands. Shopping with them is simple and their customer service is excellent.
- For orders over $99, shipping is free. Or get discounts for buying more lenses.
- Lens.com has guides to help customers pick the best lenses.
- Plus, their FAQ section answers common questions about online orders.
- And customers can return products or make changes through the website or by calling customer service.
What services does Lens.com offer?
Lens.com provides a range of products and services. Single-vision lenses, toric lenses for astigmatism, and bifocal/trifocal lenses for presbyopia are available up to -6.00 or +4.00 with an axis up to 180 degrees. They also offer specialty contact lenses and solutions, like color and multifocal contacts.
Customers get the same name-brand lenses at their local optometrist, but at a lower price from Lens.com. Plus, shipping is free and hassle-free exchanges or returns are available on orders over $50 in 45 days.
Is Lens.com legit?
Lens.com is a renowned contact lens seller, granting easy access to top-quality lenses and contact care products from big brands. Shoppers can enjoy the comfort of shopping from home, plus the great customer service expected in this industry. It’s no wonder Lens.com has gained a faithful clientele.
But, customers may still query the legitimacy of Lens.com as it’s an online retailer without any physical stores.
The good news is that Lens.com is real. It complies with all regulations and laws of online commerce. Since 1995, it has been investigated by the Better Business Bureau (BBB). Lens.com has an A+ rating on the BBB website, which means that it meets all criteria for accreditation – providing more security to customers that their purchases are safe.
Pros and Cons of Lens.com
Lens.com is a top online supplier of contact lenses. It has lots of leading brands, with low prices. Shipping is fast and returns are free. Plus, there’s a satisfaction guarantee. It’s grown a big customer base and is one of the most popular stores in the US.
The pros are convenience, selection and price points. You order contacts directly and don’t need to visit an optometrist. They have discounts and loyalty rewards, too. But the customer service could be better and you don’t get insurance coverage.
Overall, Lens.com is legit and safe. You can get quality contacts at a discount.
Pros
Rently offers contact lenses, glasses, and sunglasses. They have an online store, with a range of products. Their website is simple to use, and allows customers to browse quickly. Prices are competitive, and shipping is fast. Rently also provides customer support via phone, email and chat.
Customer satisfaction is important to Rently. They offer a 30-day money back guarantee, and free returns for products that don’t meet expectations. They also incentivize loyalty, with a program for frequent purchasers. Rently is a great choice for contact lenses, glasses, and sunglasses shopping online, with great value and customer service.
Cons
Lens.com is a popular choice for contact lenses, but there are cons to consider. One downside is the limited selection – they only carry certain brands and types of lenses in limited quantity. The return policy is also restrictive, allowing only 15 days after purchase to return unused or defective lenses.
Prices at Lens.com can be lower than other retailers, but it is important to compare pricing across multiple retailers before making a purchase in order to get the best deal.
Lens.com Customer Reviews
Lens.com Customer Reviews offer insight into the trustworthiness of this company and how consumers feel about the quality of their contacts. Each review covers things like pricing, delivery, customer service, product selection, etc.
Positive reviews suggest that customers are generally content with their orders from Lens.com. However, negative reviews may point out issues such as order delays or inaccurate product descriptions. Generally, most people are satisfied with their Lens.com purchases. Though, it’s still important to read reviews cautiously when buying something as important as your vision health.
Positive Reviews
Researching business legitimacy? Start by looking at customer reviews! Lens.com has plenty of positive ones. Customers have praised their selection and service. One even said it was “exceptional” for both quality and price. Others noted great guidance selecting contacts, plus helpful shipping and fast delivery.
Plus, Lens.com has favorable ratings from independent organizations such as BBB and Trustpilot. This provides extra evidence that customers can trust them for online contact purchases.
Negative Reviews
If you’re thinking of buying glasses from Lens.com, remember these negative reviews. Not everyone’s had a great experience – some people even say they were scammed.
- A common issue is slow shipping – sometimes taking more than 10 days.
- Plus, products can arrive damaged or with the wrong prescription.
- And, people have reported being charged for extra frames or items not in their order.
- Lastly, there are problems with Jotform for ordering and tracking. Customers say it’s hard to use and slows down the ordering process by taking too many steps.
Conclusion
Lens.com is legit. They’ve got lenses to cover all your needs. Plus, their customer service and returns are reliable. They also stay up-to-date with tech, offering digital lenses and anti-reflective coatings. Prices are competitive and the website’s easy to use. It’s a good overall shopping experience. Bulk orders get you discounts, so you can save on contacts without compromising quality or convenience.
In a nutshell, Lens.com is a reliable contact lens provider.
FAQs about: Is Lens.Com Legit
Q: Is Lens.com Legit?
A: Yes! Lens.com is a legitimate online contact lens retailer that was founded in 1995 and has been providing contact lenses to customers ever since. It is also an accredited business with the Better Business Bureau.
Q: Does Lens.com provide free shipping?
A: Yes! Lens.com offers free shipping on orders over $99. For orders less than $99 there is a flat rate shipping fee of $7.95.
Q: What types of contact lenses does Lens.com sell?
A: Lens.com sells a wide variety of contact lenses including daily, weekly, monthly, and color contact lenses from leading brands like Acuvue, Air Optix, and Biofinity. They also carry a selection of specialty lenses such as multifocal and toric lenses.