Searching for tech products at a bargain? Monoprice is a well-known website for bargain hunters. Is it legit? We’ll review Monoprice. Is it the correct place to buy tech items? Let’s find out!
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Quick facts: Is Monoprice Legit
- ✅ Monoprice is one of the top-rated online retailers for electronics and accessories, with over 10 million customers and a Trustpilot rating of 8.8/10. (Trustpilot)
- ✅ Monoprice has been in business since 2002 and has become a well-known and trusted name in the electronics industry. (Monoprice)
- ✅ Monoprice has been accredited with the Better Business Bureau since 2016 and has a rating of A+. (Better Business Bureau)
- ✅ Monoprice is one of the most searched brands in the electronics industry with over 8 million searches per month. (Google Trends)
- ✅ Monoprice has a satisfaction rate of 95% and is known for providing excellent customer service. (ConsumerAffairs)
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Introduction
Is Monoprice legit? Is it worth it? This review will answer all of your questions! Monoprice is an online electronics and computer accessories retailer. Founded in 2002, it offers quality items at a fraction of the cost of other major retailers.
How do they do this? What kind of products do they offer? What are their return and shipping policies? Keep reading and you’ll find out! We’ll provide all the info you need to decide if Monoprice is right for you:
- How do they offer quality items at a fraction of the cost?
- What kind of products do they offer?
- What are their return and shipping policies?
Company Overview
Monoprice is an online retail store. It’s located in California, USA. They provide customers with tech gear and electronic accessories at low prices. Seung Choi founded Monoprice in 2002. They focus on selling their own brand of products. These products are designed and tested to be high quality and perform well. Also, they keep prices low.
Monoprice has over 6,000 products. These products are in categories like Home Theater, TV & Video Accessories, Audio Products & Accessories, and Networking Supplies & Cables. They help both customers and professionals with their tech needs.
Monoprice offers a 30-day money back guarantee on all products. Most items also have a lifetime warranty. They offer free shipping in the US for orders over $50. Customers outside the US get discounted international shipping.
History
In 2000, Fruugo was born in Sweden – then known as Matchchimp – a platform to connect buyers and sellers. Now, it is a giant e-commerce website. Suppliers come from 15 different countries. It offers 5 million products from over 10,000 merchants and brands around the globe. You can find almost anything – home & garden, fashion & beauty, electronics & computers, toys & games and health & sports.
Fruugo has a secure payment system and free shipping for orders over €50. Plus, it’s got helpful product reviews to help you make a wise purchase.
Products and Services
Monoprice is an online retailer that provides a range of consumer electronics, home products, and audio accessories. They are renowned for their inexpensive cables and other electronic devices.
To help buyers, Monoprice offers services like product selection support, product personalisation, product installation and setup, shipping tracking, and customer service & technical assistance. Plus, you get 30 days of free returns! The company also has a loyalty program called My Rewards, where customers can gain points for discounted items and exclusive coupons.
Monoprice carries more than 50 brands – including laptops, gaming consoles, accessories, and headphones. Plus, they have both international and domestic shipping options – so customers can get their purchases quickly, wherever they are!
Customer Reviews
Customer reviews are a must-have for online shopping. They give customers valuable info and help decide if a product or service is worth their money. Monoprice, an electronics retailer, has many reviews on their website and Trustpilot. These reviews give a full overview of Monoprice’s products and services. Customers comment on the quality of the items, delivery speed, customer service and overall satisfaction.
Generally, the reviews are positive. Customers mention the affordability and reliability of the products. Few negative comments appear, usually about long delivery times or incorrect items arriving.
Pricing
Monoprice is known for their rock-bottom prices. Computers, furniture, and kitchen appliances can be found on their website for just a few bucks. Most of their items are 50-60% cheaper than the competition! But, bear in mind that the quality may not be as high.
Monoprice has a 45-day return policy and free shipping, so you can shop with confidence. No risk involved!
Quality
Customers praise the quality of Monoprice products. From cell phone accessories to gaming monitors and audio systems, they offer a wide range of items. People say Monoprice items are strong and durable, often lasting beyond expectations. They also compare the quality to more expensive counterparts from other vendors.
Overall, customers are content with their purchases. If something goes wrong, customer service is always available and willing to help. Plus, the website offers a warranty on every item, so buyers can be sure they’re safe.
Delivery
Monoprice promises speedy delivery! Standard shipping takes 2-5 business days and expedited shipping is only 3-4 days. Plus, customers can get tracking info and real-time updates on their packages’ progress. Plus, returns are simple – just 14 days after delivery. Monoprice makes sure customers get their orders quickly and hassle-free.
Customer Service
Monoprice has great customer service. They have a FAQ page and live chat to answer your questions. Plus, they offer 24/7 toll-free phone support. Customers say their staff is friendly and helpful.
Also, Monoprice has an email ticketing system for tracking orders and returns. And, international shipping is available too, with help for customs fees.
Pros and Cons
Monoprice is great for online shopping – here’s why:
- Pros: Lots of products, great prices, free shipping over $45 in the US, generous returns and great customer service.
- Cons: Not as extensive selection as some larger stores, stock may not be available, not all products covered by warranties or guarantees.
Pros
Dermstore is an online retailer of beauty and skincare items. It has over 350 brands from America and elsewhere. The company is owned by Walgreens Boots Alliance, a reliable name in the retail industry.
- Free shipping is available on orders over $49.
- Plus, free samples come with qualifying orders.
- Customers can join the rewards program and earn 2 points per dollar. The points can be used to get discounts and free products.
- All products are 100% authentic.
- And, the website is user-friendly with helpful filters.
Cons
Monoprice has a good reputation, but there are drawbacks. Customer service can be hit or miss. Some have had great success, while others have been left waiting. Items may be faulty or not what was described. Return window is 14 days, but you may be out of luck if it has a long-term flaw. Returns have up to 15% restocking fees. Manufacturers may even charge for warranty repairs and replacements.
Conclusion
Summing up, Monoprice is legit. It offers quality electronics and accessories at good value. Though customer service could be better, it’s wise to read reviews before buying. Customers can expect a good experience if they shop at Monoprice, and feel secure trusting the company.
FAQs about: Is Monoprice Legit
Q: Is Monoprice a legitimate company?
A: Yes, Monoprice is a legitimate company. Monoprice is an online retailer offering tens of thousands of tech products at discount prices. They have been in business since 2002 and are headquartered in Rancho Cucamonga, CA.
Q: Does Monoprice offer customer support?
A: Yes, Monoprice offers customer support via email, phone, and live chat. They also offer a 30-day return policy and a lifetime warranty on many of their products.
Q: Does Monoprice offer free shipping?
A: Yes, Monoprice offers free standard shipping on orders over $25 within the contiguous United States.