Is Thredup legit? You’ve heard of it, but you’re curious if it’s worth it. Here’s the truth! We’ll talk about Thredup’s quality, prices, and customer service. Get the facts to make the best choice for you:
- Thredup’s quality.
- Thredup’s prices.
- Thredup’s customer service.
Contents
Quick facts: Is Thredup Legit
Introduction
Thredup is an online marketplace that sells pre-owned clothes, shoes and accessories. It has discounted prices on items from major brands. Plus, they sell new items from high-end brands and have their own private label.
In this article, we’ll unpack the truth behind Thredup. Is it a legit business? We’ll look at:
- Their background
- Customer service and reviews
- Shipping policies
- Returns policy
- Search technology
- Sustainability initiatives
Finally, we’ll decide if Thredup is a good place to shop.
What is Thredup?
Thredup is a web-based resale platform that focuses on buying, selling and donating used clothing and home furnishings. It provides both a marketplace for buyers and sellers of used items, plus a donation system to give clothes to good causes. Since 2009, the company has expanded hugely, becoming one of the top online resellers worldwide.
The advantages of Thredup include:
- Discounts
- Convenient shopping
- A wide selection
- Fast shipping
- Dependable customer service
- It helps reduce textiles waste and offers sustainable clothing options.
- Donations through Thredup support charitable organisations, such as Goodwill and Dress for Success.
Some downsides are limited product availability, high shipping costs, no quality control, long wait times for returns, no information on prices or standards, and possibly issues with customer service. All that said, many still choose Thredup to get affordable second-hand items or to make donations and back charities.
What are the benefits of using Thredup?
Thredup is the place for fashionable buyers on a budget. It’s an online store filled with second-hand clothing items at discounted prices. Blazers, shirts, skirts, jeans, shoes, accessories – you name it! Plus, the website stocks both men’s and women’s clothing.
It stands out for sustainability. Thredup sources clothes from both brand sellers and individual consignors. That way, they keep fabric out of landfills and reduce their carbon footprint by using recyclable packaging materials.
Buying is simple and secure. Plus, returns are free within 30 days. Major payment methods like PayPal are accepted. There are exclusive members-only discounts too. And their customer service team is available 24/7.
Reputation
Thredup is a popular site for secondhand clothing, shoes and accessories. It lets you shop and sell pre-owned designer items from your home.
Customers who bought items from Thredup had mostly positive reviews. They said the quality was better than expected and customer service was helpful and responsive. Thredup also has a generous return policy. It enables customers to send back unwanted purchases easily.
Thredup has created a strong brand reputation. Customers trust it for its value and service, making their shopping experience pleasant. But before buying, it’s important to read reviews. This ensures you get a quality product at a fair price.
Thredup Reviews
Many shoppers are pleased with Thredup’s selection, quality, and pricing. Plus, they like shopping from home, and fast shipping. Items often arrive in better condition than expected, which is a bonus.
However, some customers are unhappy. They think the prices are too high, or that items were damaged when they arrived. People have also had issues with customer service and returns. And there’s limited selection and size runs, so customers can’t always find what they need.
Overall, Thredup has a good reputation with its customers.
Thredup BBB Rating
Thredup is an online platform selling pre-owned designer clothing. Customers can find clothing from brands such as The Gap, J.Crew and Banana Republic for up to 90% off retail prices. Thredup’s legitimacy has been questioned.
To check a company’s reliability, the Better Business Bureau (BBB) ratings and reviews can help. Thredup has an impressive A+ rating from the BBB. This indicates that customers have had a positive experience and Thredup has a good reputation.
Many customers praise Thredup’s customer service team and selection of quality products. Thredup has also won awards such as PRSA’s 2019 CIPR Award for Excellence in Public Relations.
Quality of Products
Thredup customers have worries about the quality of products. To make sure customers get only excellent items, the company has a team of specialists. They review each item to guarantee it meets high standards.
Most customers are happy with their purchases and admire the care taken for product quality and customer service.
Thredup Product Reviews
Thredup’s reviews are incredibly positive. On their website, they boast a 4.6-star rating from over 12,000 customer reviews. Additionally, their products have scored 4.7 stars on Google Shopping.
Clients appreciate the quality of their items and the effortless shopping experience.
Buyers praise Thredup’s clothing. It is in great condition and fits accurately. Many are pleasantly surprised by the craftsmanship of the pieces. Plus, the shipping is fast. If returns or refunds are needed, the customer service team is helpful.
It is safe to say, Thredup is an honest company that sells good quality clothing at reasonable prices – and the customer reviews confirm it!
Thredup Returns Policy
Thredup’s Return Policy offers customers two options: store credit or a Double List return. With a Double List return, customers get their full purchase price back on their original form of payment. However, customers are not refunded shipping fees. Items must be returned within 14 days of delivery. They must also meet Thredup’s quality standards, such as being clean, unworn, and without tags.
Buyers purchasing under “Goody Boxes” subscriptions only get store credit refunds.
Pricing
Pricing at Thredup changes by item. Clothes like dresses, tops, and jeans range from $7-$8 to $20. Shoes cost between $10 and $30 – depending on the brand. Accessories such as purses, hats, jewelry, and backpacks vary from a few dollars to $30. Thredup sometimes set their own prices, which can be higher than market value. A Gucci purse will cost more than an unbranded one. Thredup’s prices are not always low – just to boast about it!
Thredup Prices
Thredup’s prices are unbeatable. They say their prices are between 30-90% off retail. Plus, all the items are in-season and authentic. Customers can find men’s and women’s apparel, shoes, handbags, and jewelry. Also, they offer gift cards and services like cleaning and mending – at a discount. Plus, they have sales for extra savings on clothes for yourself or others.
Thredup Coupons & Discounts
Thredup’s shopping offers are generous. Get up to 70% off select items! Plus, their “Friends & Family” promo gives an extra 20% off the order total, and free shipping for orders over $79.
The Thredup app has exclusive offers too. Get extra points with rewards program purchases, discounts on digital gift cards and more.
And if you sign up for “t+c” – their rewards program – you get an amazing $10 credit after your first purchase!
Shipping
Thredup offers free shipping for orders over $89. For orders under $89, you’ll pay $5.95. USPS Priority Mail delivers all orders. Overseas customers have expedited shipping options at extra cost. There’s Express or Overnight Shipping for domestic US customers.
In select areas, Thredup has partner stores. You can pick up your order from them for no extra cost. Though, the items may be limited to apparel only. In-Store Pickups take 1-3 business days. When visiting the store to pick up your order, bring a valid government-issued ID.
Thredup Shipping Times
Thredup is an online thrift store. They have a massive selection of second-hand clothing, shoes and accessories. Prices are affordable. Shipping is convenient too. Choose from Standard, Expedited or Express Shipping. Standard takes 6-10 business days. Expedited takes 3-7. Express takes 1-3. Need something fast? Thredup has you covered!
Thredup Shipping Costs
Thredup customers need to be aware of the shipping costs. Free standard shipping is offered on orders of $79+ and takes 5-7 business days. For orders under $79, customers pay a $5.99 fee. Delivery is 3-7 business days. All deliveries must be sent to US street addresses.
Expedited shipping is extra, usually around $9.99. It delivers in 2-3 business days once shipped from Thredup’s warehouse.
Conclusion
Thredup is a legit online marketplace. It’s perfect for saving money on clothing and accessories from popular brands, at much lower prices than retail stores. All items sold are secondhand but inspected for quality and cleaned. Plus, Thredup offers free returns up to 30 days after purchase, and a loyalty reward program.
Not all items are accepted, but there’s still a wide variety. That’s why Thredup is becoming popular as a source of stylish, affordable clothing and accessories.
FAQs about: Is Thredup Legit
Q: What is ThredUp?
A: ThredUp is an online thrift store that specializes in buying and selling pre-owned clothing and accessories.
Q: Is ThredUp a legitimate company?
A: Yes, ThredUp is a legitimate company. It is a certified B Corporation with a mission to reduce waste and promote sustainable fashion.
Q: What types of clothing does ThredUp sell?
A: ThredUp offers a wide selection of clothing for men, women, and children, including sweaters, jeans, dresses, jackets, activewear, and more.