Concerned about purchasing tickets from Ticketcity? You’re not alone! With lots of ticket sellers, it can be hard to know who to trust. Read on for the truth about Ticketcity. Get all the info you need before buying tickets!
Contents
Quick facts: Is Ticketcity Legit
- ✅ TicketCity has an A+ rating from the Better Business Bureau (BBB) – Better Business Bureau
- ✅ TicketCity has been in business for over 25 years – TicketCity
- ✅ TicketCity has processed over 6 million orders – TicketCity
- ✅ TicketCity has a 9.7/10 star rating on TrustPilot – TrustPilot
- ✅ TicketCity has received numerous awards for customer service and innovation – TicketCity
Introduction
TicketCity has been around for 25 years, offering secure ticketing solutions. It’s one of the oldest, most trusted ticket sellers in the U.S. But, some people doubt its legitimacy. To help with this, this article will provide an overview of TicketCity’s history and customer reviews. So, you can make an educated decision. The aim is for you to make a purchase with confidence.
Overview of TicketCity
TicketCity offers secure event tickets to customers online. They have been in business since 1990, and have provided reliable, affordable tickets for 30+ years. With their user-friendly website and 24/7 customer service, buying tickets is easy and secure!
TicketCity guarantees the authenticity of all ticket purchases; they are members of NATB, an organization dedicated to ethical practices in the secondary ticket industry. They employ strict security standards, use encryption technology, and also offer a 200% Money Back Guarantee if tickets don’t arrive on time or don’t match the criteria ordered.
Background and History
TicketCity is an online ticket marketplace that started out in 1990 as a small ticket brokerage in Austin, Texas. Now, it sells tickets to events such as concerts, sports games and theater performances in more than 100 countries.
The website has been reviewed many times and people generally like it. It has an A+ rating with the Better Business Bureau and has been accredited since 2005. TicketCity is partnered with top organizations like StubHub, Eventbrite, AXS, Ticketmaster, and other European-based companies. Plus, it offers customer service seven days a week through phone calls and its live chat feature.
Services Offered
Ticketcity is an online ticket seller offering customers concerts, sports events, theater shows and more. It’s been in business since 1990, based in Austin, Texas.
The purchase process is secure, with a money-back guarantee if you’re unhappy. Discount codes and group services for large tickets orders are available. Customer service options like email inquiries and toll-free phone help are there for questions. Customers have shared positive experiences with Ticketcity’s discounts and customer service.
Pricing
TicketCity’s pricing is straightforward. It matches industry standards. Ticket prices are as advertised, and sometimes markdowns appear near showtime or if the show is cancelled.
Another great thing is their cancellation policy. You can cancel within 6 hours without any charges. And, if you need more time to pay, their easy pay plan splits up payments over 3 months without interest.
Finally, there’s no extra fee for using their services. So, TicketCity is a legit and budget-friendly website to purchase tickets.
Customer Reviews
It’s important to research ticket sellers before buying tickets. Reviews from customers are the best way to assess a company. People who interacted with the business can offer insight into customer service and experiences. Reviews can also help decide if the ticket seller is reliable, trustworthy and secure.
Look for reviews from many sources, like review sites and social media like Twitter and Facebook. Take into account both positive and negative opinions, plus customer service and delivery ratings. Ask family and friends who bought tickets from Ticketcity to see if they’re legit.
Positive Reviews
Researching Ticketfaster’s legitimacy? Consider the reviews! Customers shout out their praise: fast processing, knowledgeable customer service, unbeatable prices. Plus, lots of folks purchase tickets for sold-out events at discounted rates.
Ticketfaster has a strong online rep for excellent ticket sales. Positive reviews from customers around the world prove their reliability. Buyers can rest assured that they bought from a legit business, with the best deal on tickets.
Negative Reviews
Researching TicketCity? There are many negative reviews on the web. People have reported
- high fees,
- tickets not arriving on time,
- wrong seating
and more.
Also, they complained about customer service – rude reps or not helpful. Not all reviews are like this, but they should be taken into account before buying tickets.
TicketCity’s Security Measures
TicketCity wants customers to buy tickets securely and legitimately. They run a pre-screening process on ticket sellers, cross-checking against the National Association of Ticket Brokers (NATB). They also check each seller’s credit card to verify identity.
To guarantee ticket accuracy, barcodes, codes and visual validation are used. Plus, their customer service reps are on call 24/7. If an event is cancelled or tickets not delivered on time, they provide a money-back guarantee. All of these measures give buyers an easy and safe way to purchase tickets from TicketCity.
Payment Security
Customers buying tickets through Ticketcity can be sure of secure payments. Ticketcity uses Papa Pal, a platform providing online payment security and digital wallet. Papa Pal has been around since 2013 and is a top choice for online payment processing. It offers maximum security as it uses state-of-the-art tech to protect customer info. All customer data is encrypted too.
Customers have the option of using PayPal or major credit cards for added convenience and security. Refunds are handled quickly and effectively with this secure payment method.
Data Security
Data security is an important factor when considering Ticketcity. Are they legit? Many worry about personal data and financial info.
To ensure safety, Ticketcity uses three-layer encryption tech and advanced firewalls. They monitor for unauthorized activity and follow PCI-DSS compliance rules. That ensures industry-standard guidelines and customers’ info stays safe from hackers.
Final Thoughts
TicketCity is a legitimate ticket seller. They provide tickets for events across the US and have competitive prices. Some customers may have negative experiences, but this is likely due to them misunderstanding TicketCity’s service, not fraud.
TicketCity is secure, with customer support if issues occur. Note customers may be subject to extra fees, so they should read the fine print before confirming an order. In conclusion, TicketCity is trustworthy for buying event tickets online.
Conclusion
Ticketcity is an approved ticket seller – recognized by the Better Business Bureau. They have been around since 1990. Prices on their website are fair. You can get discounts, promotions and free shipping if you buy 3+ tickets.
Despite some bad reviews online, these are likely due to customer service issues. If you need a reliable vendor, Ticketcity could be great. Research before buying, but don’t worry about safety when using Ticketcity.
FAQs about: Is Ticketcity Legit
Q: Is TicketCity a scam?
A: No, TicketCity is a legitimate and reliable ticket resale marketplace. We are a BBB accredited business and have been in business since 1990.
Q: Are TicketCity tickets guaranteed?
A: Yes, all tickets purchased from TicketCity are 100% guaranteed to be authentic and arrive on time for the event.
Q: Does TicketCity offer refunds?
A: Yes, TicketCity offers refunds if an event is cancelled with no rescheduled date. Refunds are issued for the ticket price, service fees, and delivery fees.