Wondering if Zappos is real? With online frauds on the rise, it’s important to know if a store is legit. Get the facts about Zappos to make the right choice. So you can shop with confidence!
Contents
Quick facts: Is Zappos Legit
- ✅ Zappos has an A+ rating with the Better Business Bureau, Source: Better Business Bureau
- ✅ Zappos has been rated 8.6 out of 10 by over 500,000 customers, Source: Trustpilot
- ✅ Zappos offers free shipping and free return shipping on all orders, Source: Zappos.com
- ✅ Zappos has 24/7 customer service, Source: Zappos.com
- ✅ Zappos is a $1 billion online shoe store, Source: CNBC
Checkout this video:
Introduction
Zappos is an online retailer dating back to 1999, and was acquired by Amazon in 2009. Their goal? To exceed traditional customer service, by delivering the most comfortable and straightforward shopping experience. Zappos stands out with their commitment to customers, wide range of products, generous return policy, and free shipping.
Is Zappos legit? That’s an important question when buying online. We’ve compiled this guide to help you figure it out. Here you’ll find info on their safety ratings, customer reviews, ratings, and more:
- Safety ratings
- Customer reviews
- Ratings
- And more
Company History
Zappos is an online shoe and clothing store based in Las Vegas, Nevada. It was founded in 1999 by CEO Tony Hsieh. In 2006, Amazon.com acquired it for a huge $1.2 billion.
At the beginning, Zappos sold shoes for men and women at competitive prices. The next year, they also began selling apparel and handbags. After the acquisition, Zappos became part of the Amazon family of websites. Now, they offer more than 700 brands in all categories, including clothing, shoes and accessories for men and women, plus kid’s items from brands like Nike, Michael Kors and Kate Spade New York.
Since 1999, Zappos has strived to provide fast shipping (generally two days) and excellent customer service (including free returns). This has helped them become one of the most trusted online retailers.
Customer Reviews
Customer reviews are a valuable way to learn what other people think about a company or product. Reviews give insight from people who have used the product or service. With Zappos, reviews offer potential customers useful information to make a wise decision when shopping.
Most reviews of Zappos are positive. People describe their customer service as excellent. They have a wide selection of shoes and apparel. Customers say shipping is fast, accurate, and reliable. Complaints are mainly about sizing and quality control, but they are uncommon.
All together, reviews suggest Zappos is a dependable online retailer with a great selection of quality products. Prices are competitive and customer service is exceptional.
Security and Privacy
Security and privacy are major worries when shopping online. Companies should use strong encryption protocols to protect customers’ info from hacker attacks and disasters. Zappos does this with SSL encryption and restricting servers for personal info. They also have a strict Privacy Policy outlining how customer data is used and safeguarded. This includes regularly monitored systems and firewall tech, protecting customers from potential threats.
Shopping Experience
Shopping with Zappos is a positive experience. If you don’t know Zappos, they’re an online retail company and their goal is to give the best shopping experience. Features include free shipping and a huge selection of products from popular brands. Plus, their customer service team is ready 24/7 for any queries or worries.
On their website, they have many customer reviews which builds trust in using them. All in all, with great customer service, free returns, and speedy shipping, Zappos has a great shopping experience!
Conclusion
A review of Zappos is a definite must! Their customer satisfaction and delivery are top-notch. Plus, when shopping on their website, customers can be sure they’re getting genuine products. Zappos also offers fantastic customer service – 24/7 help and a 365-day return policy.
So, when searching for shoes or clothes online, go with Zappos! What you order will arrive as described, in perfect condition. Plus, Zappos’ staff will take care of any needs or concerns quickly and reliably. Looking for an online retailer? Look no further than Zappos!
FAQs about: Is Zappos Legit
Q1: Is Zappos a legitimate retailer?
A1: Yes, Zappos is a legitimate online retailer and has been in operation since 1999.
Q2: Is Zappos safe to shop at?
A2: Yes, Zappos is a secure website and is committed to protecting customer information. They use the latest encryption technology to keep customer information safe.
Q3: Does Zappos have a good return policy?
A3: Yes, Zappos has an excellent return policy that offers free returns within 365 days of purchase.